One course, and nobody in the office chased it

The day before, 07:30. A RIB coming into the marina. In red: 1 medical form missing.

Someone has to chase it before tomorrow.

An unsigned paper form on a chart table, its signature box circled.

One Day Skipper course, booking to logbook.

Five months before, 19:42. A booking comes in.

2 spaces left on this boat. Pay a 25% deposit. Book 2 places – £380 deposit. Deposit paid.

Two friends book Day Skipper on your website.

They pay a 25% deposit by card.

The order's timeline: a medical declaration and a crew information request emailed to each friend.

Each of them gets their own forms.

Two days later, 09:00. Forms chased for you. Reminders go to whoever still owes a form.

Anyone with a missing form gets a reminder.

Holly's form, signed with a finger. Marked: Signed. Her forms: All 2 complete.

They sign it on their phone.

28 days before, 06:00. The balance is collected. The saved card is charged on the due date: Paid in full, £1,520.00 collected, £0.00 outstanding.

The balance goes on the card they saved.

Action needed. Pay £570.00.

If not, they get a link to pay.

14 days before, 09:00. Joining instructions go out, sent 14 days before the session.

Instructor James Whitfield, and the two friends on Halcyon. Where and when to meet. The kit list (marked: Kit list). Add to calendar.

Boat, skipper, meeting point and kit list.

And an entry for their calendar.

Day one, 08:00. Who's ready. Readiness: 5 of 5 ready (marked: All in). James Whitfield leads; Halcyon and the classroom are allocated. Every form in, every balance paid, joining instructions sent.

Five students. Forms in, balances paid. The office chased nobody.

One screen, every student.

Crew manifest: 5 students, 1 boat, 1 classroom, James Whitfield, 2 medical notes. Holly Garner's role, contact and emergency contact.

The crew manifest: who's aboard and who to call.

Day five, 17:30. Signed off on a phone.

Holly Garner, skipper under training: Attended. 5 days aboard, 112 miles, 104 tidal miles, 6 night hours. Course completed. Sign logbook.

The instructor records attendance, miles and the outcome.

It goes in their logbook.

My logbook: 5 days, 112 miles, 6 night hours, 104 tidal miles.

RYA certificates still come from the RYA.

Boats and instructors. Alex Morgan's first aid: expires in 26 days.

Tickets and boat checks have due dates.

Sea Lavender: Overdue (marked: Out of date). Its liferaft service has run out.

Paperwork late? Assign the boat and Keely asks why.

Out of date: Liferaft Service (marked: Liferaft lapsed). Assign anyway. The reason: Renewed; certificate on its way.

The reason shows on the readiness screen.

Booked. Paid. Forms in. Signed off.

The day before, 07:30. Every form in, every balance paid.

This time, nothing is outstanding.

Your course week, without the chasing.

£150 a month + 1.5% of bookings paid online. For each school. Nothing on cash or bank-transfer payments. Card fees are charged by Stripe. Month to month. Prices exclude VAT.

Book a 30-minute walk-through. keelyapp.com. Screens show a sample school.